The Philippine Embassy in Seoul wishes to update to the Filipino community in South Korea that the Korea Center for Disease Control and Prevention (KCDC) has a dedicated hotline for foreigners in South Korea (regardless of visa status).

If you are experiencing symptoms of the COVID-19 (new coronavirus), please call immediately the KCDC foreign language hotline at 1345. Service hours are:

• 9 a.m. to 6 p.m. for English
• 9 a.m. to 10 p.m. for Filipino

The Embassy reiterates our call for our kakabayan (regardless of visa status) who have concerns related to the COVID-19 (new coronavirus) to contact the following Embassy official channels:

I. Those who require immediate help, please text or call our Assistance to Nationals (ATN) hotline at 010-9263-8119.

II. Those who wish to convey their requests for assistance, you may send an email to help@philembassy-seoul.com. Please include the following information:

• Full name
• Address/location
• Contact number
• Assistance requested

The Philippine Embassy is doing its utmost to source the most requested products (face masks and sanitizers) as soon as possible but is facing challenges due to supply shortage. We will coordinate with community leaders and employers in the most affected areas in distributing supplies as soon as these are available. END



02 March 2020